DolphinCare Integrated Bed System by Joerns
DolphinCare Integrated Bed System by Joerns - is backordered and will ship as soon as it is back in stock.
We are here to help! Call 877-808-4540 for assistance.
Business hours: M-F, 9a–5p ETThe Joerns DolphinCare Integrated Bed System is the gold standard of care for complex wounds, or those healing from flap surgery in 2 widths, 36 inch and 42 inch to meet your needs.
The DolphinCare Integrated Bed System comes with the DolphinCare mattress and an UltraCare XT bed from Joerns Medical. The Dolphin automatically redistributes pressure by simulating the effects of a body floating on water. It uses Fluid Immersion Simulation® (FIS®) to take away points of greater pressure, allowing normal blood flow to all the skins surfaces, saving fragile skin and promoting the healing of wounds. The FIS system within the mattress uses active Laser Doppler Flowmetry (LDF) to analyze and the adjust the surface to remove pressure allowing normal blood flow to all skin surfaces, saving fragile skin, and promoting wound healing. This all-encompassing wound care solution is simple and easy to use, yet achieves unparalleled wound care outcomes, reduces the risk of injury, and helps promote early patient mobility.
The dolphin uses a microprocessor to continually adjust to each user's position and immersion into the surface, the system creates a fluttering sound as it adjusts to the user's movements. The big difference is that a Dolphin surface adjusts as needed while the more common power surfaces with low air loss and alternating pressure are static processes, meaning they do the exact same thing every time.
The Pairing the DolphinCare Surface with the Ultra XT bed is an all-in-one solution for complex wound care and recovery.
Features and Benefits of DolphinCare Mattress:
Features and Benefits of the UltraCare XT Bed
HOW DOES THE DOLPHIN FLUID IMMERSION SIMULATION WORK? It is easy!
STEP 1Patient lays down and the Dolphin FIS calculates the patient's weightSTEP 2As patient sinks into the surface, the Dolphin FIS calculates the surface area and provides the correct amount of air density to mimic fluid immersion.STEP 3Vascular Occlusion (measurement of blood blocked) is minimized as the Dolphin FIS dynamically reacts to patient's movement allowing for maintained near normal blood flow.
STATE OF THE ART PROPRIETARY SOFTWARE by JOERNS
The Dolphin is a specialized mattress which utilizes the unique Archimedes linker algorithm to measure a patient's weight and body contour and automatically imprints the data into a computerized control unit, whichexamines the data and automatically adjusts the mattress to create a neutrally buoyant, three dimensional support surface environment. The system continues to monitor the surface every 11 seconds or 300 times per hour for any patient movement. Absolutely no guesswork!
Resources Brochures, Videos and Manuals
| Joerns Dolphin Fluid Immersion Simulation Mattress System Brochure |
| Joerns Dolphin User Service Manual |
| Joerns UXCT Bed Brochure |
| Joerns DolphinCare Integrated System |
PLEASE NOTE:This item cannot be returned due to health codes, therefore please carefully select your integrated Dolphin mattress system. If you have any questions please do not hesitate to contact us.
For a truly one of a kind mattress that is perfect for patients at high risk for wounds and as recommended by your medical professional. The Joerns Dolphin Fluid Immersion Simulation Mattress System is a solution for your home or facility use.
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Free Standard Ground Shipping
We offer Free Standard Ground Shipping on eligible orders.
Please note that additional charges may apply for:
- Expedited shipping services
- Oversized freight shipments
- Inside delivery services
- White glove delivery services
A limited number of products can be shipped outside of the continental United States. Please contact us before placing an order for shipments to:
- Alaska (AK)
- Hawaii (HI)
- Puerto Rico (PR)
- International destinations
Note: Additional shipping charges may apply for these locations.
Shipping Requirements
- Orders must be delivered to a physical address.
- We do not ship to P.O. Boxes.
Lead Time
Our standard delivery window is 5–7 business days.
Custom-made or special-order products require additional fabrication time. Once your order is placed, we will contact you by phone and email with an estimated shipping date.
Please note that unforeseen delays may occur due to circumstances such as:
- Weather events
- Manufacturer backorders
- Carrier delays
If an unexpected delay impacts your order, we will notify you by phone and email. Tracking information will be sent as soon as it becomes available.
Assembly
Assembly is not included and is the purchaser's responsibility unless prior arrangements have been made.
If you require assembly services, please contact us before placing your order.
Return Policy
Your Satisfaction Is Our Priority
Return Eligibility
If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for an exchange or refund.
To qualify for a refund, the product must:
- Be in new and unused condition
- Be returned in its original packaging
- Include all documentation, parts, and accessories
Non-Returnable Items
The following items are not eligible for return:
- Custom-made products
- Special-order products
- Hygienic products
For health and safety reasons and in compliance with federal health regulations, used or hygienic products cannot be returned.
Examples of hygienic products include, but are not limited to:
- Toileting products
- Shower chairs
- Mattresses and overlays
- Slings
- Bathroom aids
- Body braces
- Seat cushions
- Wheelchair cushions
- Stockings
- Splints
- Any product that comes into direct contact with the body
How to Return an Item
All returns require a Return Merchandise Authorization (RMA) Number.
Please contact us within 30 days of delivery to obtain an RMA number and return instructions.
Return Service Fee
To help keep our prices as competitive as possible, a 15% return service fee will apply to all approved returns.
Refunds are calculated based on the purchase price of the item. Any discounts, promotions, or special offers applied to the original order will be deducted from the refund amount.
Non-Refundable Charges
The following charges are non-refundable unless the item is damaged or defective:
- Shipping charges
- Expedited shipping fees
- Freight charges
- Delivery service fees
Return shipping costs are the responsibility of the purchaser unless the return is due to shipping damage or a product defect.
Products returned:
- After 30 days
- In used condition
- Without an RMA number
are not eligible for a refund and may be returned to the sender at the purchaser's expense.
Damaged or Defective Items
Please inspect your order immediately upon delivery.
If possible, do not accept delivery of visibly damaged products.
If your order arrives damaged or defective, please contact us within 3 business days of delivery. We will work quickly to resolve the issue and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping, returns, or product eligibility, please contact us:
Phone: (877) 808-4540
Email: contactus@adaptivespecialties.com




