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our mission


Adaptive Specialties' mission is to help our clients find personalized
product solutions with preferred pricing. Durable medical equipment
and supplies are important tools to make daily life just a little easier.
We understand it can be overwhelming to find the right products for
each unique situation. We are here to HELP.

Medical Travel

Air travel with special needs children

First, partner with your Doctor and healthcare team.Review your travel plans with your Doctor.If your child has a medical device (internal or external) check with your doctor prior to make sure it is safe to go through the metal detector or be hand-wanded...

client comments

"I found Adaptive Specialties ("AS") on Amazon, where I have bought health supplies for my mom and spent thousands of dollars doing so, and contacted Hill-Rom to confirm AS is an authorized retail partner. Hill-Rom confirmed AS is a long-time premier Hill-Rom partner and AS's Brian O., whom I had been working with, is very knowledgeable about Hill-Rom's hospital beds and mattresses for home use. My mom has been in and out of hospitals since she suffered a stroke two years ago and most technicians who work for Hill-Rom's competitors told me that Hill-Rom makes the best hospital beds, period! If they had a choice, they would buy a Hill-Rom bed and mattress for their loves ones for use at home. I purchased and received a Hill-Rom CareAssist ES bed and 310 Wound Surface mattress yesterday. A Hill-Rom expertly assembled the bed and mattress at my house. So far, the bed and mattress have exceeded my expectations in how comfortable they are for my mother to sleep on and for me to care for her as a single caregiver, from tube feeding to changing her in bed to providing her oral care in the dinning chair position. I have to sleep (on a couch) near my mom, for various reasons, so I can see her and the control for the 310 Wound Surface mattress is so quiet, it's like day and night compared to the best low air loss mattress, made by a strong Hill-Rom competitor, my mom's HMO rented for her; which we had to live with for several months. I waited to buy a Hill-Rom bed and mattress because my mom's medical doctors kept giving us the impression that she had very little time to live. I finally ignored her doctors' pessimism and bought the Hill-Rom CareAssist ES and 310 Wound Surface with the 3 year extended warranty with the intention of using them to help my mom better fight her illness and to provide her with the best quality of life while we fight for her life. One improvement I would suggest is that Hill-Rom add a level indicator for the knees."

-Phillip (San Francisco Bay Area) 4/16

Thank you again. I know this whole situation wasn't been cheap or easy, but you have done wonders for make it as painless as possible. The Hill-Rom 310 Wound mattress with an Assured Comfort bed is a great combo. Hard to believe we're at this point and he's doing so well, with absolutely no skin issues in spite of practically living in the bed.

Jo 8/17

"It(a Janibel receptacle) did arrive! I got it Friday, and have been so busy with things at church and our own Christmas party - I didn’t have a second to spend on the computer to write to tell you! And - the BEST!! It works like it is supposed to!! Hurray! Thank you ever so much for all your help in this matter - your frequent updating.. I don’t know of any company that can compare to your wonderful Customer Service! Not 4 or 5 stars but at least 10!! :-) You may quote me! Thank you gain – from the bottom of my heart!

-B from Florida 12/16

"Thank you so much for walking my family through the process of selecting the right bed and mattress for wife's needs. Last night was the first night in countless months she was able to sleep through the night."

-Pete 1/16

"Whenever a need for equipment arises, especially when Medicaid won't cover it, clients stress over how to gain access to vendors as well as over how much it will cost them. A single telephone call to Adaptive Specialties yields a plethora of information. Instead of the client, a caregiver, or a trustee having to spend hours researching and telephoning vendors to ask questions, they do the research, weed out what is going to ultimately turn out to be inappropriate or insufficient to meet the client's needs, price shop to get the best and lowest price at the maximum quality and capacity, and coordinate ordering, payment, and delivery. The best part is that I know my clients are able to take advantage of the significant cost savings available through Adaptive Specialties. It's discount prices with premium service. This is a truly invaluable service that has made life better for clients and my job so much easier."

-Mary, NDC

shipping & return policy

Free Standard Ground Shipping to addresses in the 48 contiguous states. No minimum order amount!
Additional charges may apply for expedited shipping or freight for oversized packages. Regretfully, we can not ship packages to Post Office (P.O.) Boxes.
Assembly: Assembly is not included and is the responsibility of the purchaser unless specific arrangements are made to include assembly.

Return Policy: Your satisfaction is a requirement.
If for any reason you are not completely satisfied with your product, simply return the product within 30 days after delivery for an exchange or refund. The product must be returned in new, re-saleable condition, in the original box with all the documentation and parts to receive a full refund. Just give us a call to get your Return Authorization Number. All returns and exchanges must have a Return Authorization Number to be processed and we recommend you track your return package.
Note: In an effort to keep our costs as low as possible, a 15% return service fee (based on the product price) will be charged for returned products.

Shipping and handling charges paid on your order, including expedited shipping,if any, are not refunded unless the product is damaged or defective. You are responsible for return shipping charges unless returned for damages. Products returned after the 30 days, not re-sellable, or without a Return Authorization Number may be returned to the sender at your cost. If your order is damaged in shipping or defective, give us a call as soon as possible and we will resolve the issue as quickly as possible.
Custom made, hygienic and special order products can not be returned. For safety and health reasons, Hygienic and used products can't be returned. Hygiene products include but are not limited to toileting products, shower chairs, mattresses and overlays, slings, bathroom products, body braces, eggcrate cushions, wheelchair cushions, stockings, splints and products that come in contact with the body cannot be returned for safety.