PressureGuard Custom Care Convertible
PressureGuard Custom Care Convertible - is backordered and will ship as soon as it is back in stock.
We are here to help! Call 877-808-4540 for assistance.
Business hours: M-F, 9a–5p ET
PressureGuard Custom Care Convertible
The PressureGuard Custom Care Convertible comes as a powered or non-powered option and features a Star Chamber system that allows the standard air support cylinders to constantly fill with air (whether you choose the powered OR non-powered option)! Available in several sizes (twin, standard hospital, bariatric hospital, Care Assist and Recessed), this mattress is recommended for users who are at risk for skin break downs by combining alternating pressure therapy, lateral rotation with the Geo-Matt combination therapy surface.
Product Features:
Specifications:
| Measurements | |
| Weight Capacity (Powered Mode) | 350 lbs |
| Weight Capacity (Non-Powered Mode) | 500 lbs |
| Mattress Weight | 24 lbs |
| Control Unit Weight | 9.5 lbs |
| Manufacturers Limited Warranty | 5 Years on Mattress | 2 Years on Control Unit |
| Twin Hospital Size | 75 L x 36 W |
| Standard Hospital Size | 80 L x 36 W |
| Long Hospital Size | 84 L x 36 W |
| Bariatric Hospital Size | 80 L x 42 W |
| Long Bariatric Hospital Size | 84 L x 42 W |
| Mattress Depth | 7 |
| Lateral Rotation (With Optional Control) | 20 Degrees |
Resources Brochures, Videos and Manuals
| PressureGuard Custom Care Convertible Brochure |
| How to Choose Your Powered Span-America Mattress |
| Support Surface Guide |
PLEASE NOTE:This item cannot be returned due to health codes, therefore please carefully select your mattress. If you have any questions please do not hesitate to contact us.
For a therapy surface that is powered or non-powered with the touch of a button, get the PressureGuard Custom Care Convertible today!
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Free Standard Ground Shipping
We offer Free Standard Ground Shipping on eligible orders.
Please note that additional charges may apply for:
- Expedited shipping services
- Oversized freight shipments
- Inside delivery services
- White glove delivery services
A limited number of products can be shipped outside of the continental United States. Please contact us before placing an order for shipments to:
- Alaska (AK)
- Hawaii (HI)
- Puerto Rico (PR)
- International destinations
Note: Additional shipping charges may apply for these locations.
Shipping Requirements
- Orders must be delivered to a physical address.
- We do not ship to P.O. Boxes.
Lead Time
Our standard delivery window is 5–7 business days.
Custom-made or special-order products require additional fabrication time. Once your order is placed, we will contact you by phone and email with an estimated shipping date.
Please note that unforeseen delays may occur due to circumstances such as:
- Weather events
- Manufacturer backorders
- Carrier delays
If an unexpected delay impacts your order, we will notify you by phone and email. Tracking information will be sent as soon as it becomes available.
Assembly
Assembly is not included and is the purchaser's responsibility unless prior arrangements have been made.
If you require assembly services, please contact us before placing your order.
Return Policy
Your Satisfaction Is Our Priority
Return Eligibility
If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for an exchange or refund.
To qualify for a refund, the product must:
- Be in new and unused condition
- Be returned in its original packaging
- Include all documentation, parts, and accessories
Non-Returnable Items
The following items are not eligible for return:
- Custom-made products
- Special-order products
- Hygienic products
For health and safety reasons and in compliance with federal health regulations, used or hygienic products cannot be returned.
Examples of hygienic products include, but are not limited to:
- Toileting products
- Shower chairs
- Mattresses and overlays
- Slings
- Bathroom aids
- Body braces
- Seat cushions
- Wheelchair cushions
- Stockings
- Splints
- Any product that comes into direct contact with the body
How to Return an Item
All returns require a Return Merchandise Authorization (RMA) Number.
Please contact us within 30 days of delivery to obtain an RMA number and return instructions.
Return Service Fee
To help keep our prices as competitive as possible, a 15% return service fee will apply to all approved returns.
Refunds are calculated based on the purchase price of the item. Any discounts, promotions, or special offers applied to the original order will be deducted from the refund amount.
Non-Refundable Charges
The following charges are non-refundable unless the item is damaged or defective:
- Shipping charges
- Expedited shipping fees
- Freight charges
- Delivery service fees
Return shipping costs are the responsibility of the purchaser unless the return is due to shipping damage or a product defect.
Products returned:
- After 30 days
- In used condition
- Without an RMA number
are not eligible for a refund and may be returned to the sender at the purchaser's expense.
Damaged or Defective Items
Please inspect your order immediately upon delivery.
If possible, do not accept delivery of visibly damaged products.
If your order arrives damaged or defective, please contact us within 3 business days of delivery. We will work quickly to resolve the issue and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping, returns, or product eligibility, please contact us:
Phone: (877) 808-4540
Email: contactus@adaptivespecialties.com
