Protekt Serenity Gel Overlay by Proactive Medical

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For comfort that is simple and effective, the Protekt Serenity Gel Overlay by Proactive Medical is a durable overlay that fits a variety of mattress sizes from standard hospital size (76” L x 34” W) to Bariatric or Queen size (54” W x 76” L). With gel bladders that comfort the user and provide deep immersion and foam top layer made from high density polyurethane the dual layers work together to create an optimal surface to help treat and prevent pressure ulcers.

Features and Benefits

Top layers is made from high density polyurethane foam

15 horizontal gel bladders contain aqueous gel and prevent bottoming out

Mattress overlay is meant to help prevent and treat pressure ulcers

Cover is made from vapor permeable, fluid resistant nylon

Bottom cover is made from vinyl and has 4 elastic staps on each corner to firmly hold overlay in place on existing mattress

Gel overlay maintains room temperature to keep users cool

Available in standard and bariatric sizes

Manufacturer's limited one year warranty

Please see chart below for weight capacities

Specifications:

Measurements
Manufacturer’s Limited Warranty	One Year Warranty
Weight Capacity for 34" W x 76" L x 3.5" D (Standard Hospital Mattress)	300 lbs
Weight Capacity for 42" W x 76" L x 4" D (Bariatric Hospital Mattress)	500 lbs
Weight Capacity for 48" W x 76" L x 4" D (X-Wide Bariatric Hospital Mattress)	550 lbs
Weight Capacity for 54" W x 76" L x 4" D (Queen Hospital Mattress)	650 lbs

PLEASE NOTE: This item cannot be returned due to health codes, therefore please carefully select your mattress. If you have any questions please do not hesitate to contact us.

Make any mattress the most comfortable surface you’ve ever laid on with the Protekt Serenity Gel Overlay by Proactive Medical!

Product Reviews

Free Standard Ground Shipping!

Additional charges for expedited shipping, oversized freight charges, or delivery services such as inside or white glove delivery may apply.

A limited number of products can be shipped outside of the continental US. Please contact us for orders shipping to AK, HI, PR, or international destinations. Note: Additional shipping charges may apply.

Orders must be delivered to a physical address. We do not ship to P.O. Boxes.

Lead Time:

Our standard delivery window is 5-7 business days.

Custom-made or special-order products will require additional time for fabrication. We will contact you by phone and email to provide a specific estimated shipping date for your order.

Please note: Unforeseen delays can occur, such as weather events or manufacturer backorders. Should an unexpected delay impact your order, we will contact you by phone and email. An email with tracking information will be sent as soon as the tracking information is available.

Assembly:

Assembly is not included and is the purchaser's responsibility unless prior arrangements are made for assembly to be included. Should you need assembly services, please contact us.

Return Policy: Your Satisfaction is Our Priority

Return Eligibility:

If you're not completely satisfied with your purchase, you may return it within 30 days for an exchange or refund.

To qualify for a refund, the product must be in new, unused condition and returned in its original packaging with all documentation, parts, and accessories.

Non-Returnable Items: Custom-made, special order, and hygienic products are not eligible for return.For health and safety reasons, and in compliance with federal health codes, used or hygienic products cannot be returned. Hygienic items include but are not limited to toileting products, shower chairs, mattresses and overlays, slings, bathroom aids, body braces, seat cushions, wheelchair cushions, stockings, splints, or any products that come into direct contact with the body.

How to Return:

All returns require a Return Authorization Number (RMA). Please contact us within 30 days of delivery to obtain your RMA and return instructions.

Note: To keep our prices as low as possible, a 15% return service fee will apply to all returned items. Refunds are calculated by the purchase price of an item; any applied discounts or promotional offers will be deducted from the refund.

Shipping fees, including expedited shipping, freight, or delivery services, are non-refundable unless the product is damaged or defective. Return shipping costs are the responsibility of the purchaser unless the return is due to damage. Products returned after 30 days, in used condition, or without an RMA cannot be refunded and may be returned to the sender at the purchaser’s expense.

Damaged or Defective Items: Please inspect your order promptly upon delivery. If possible, do not accept delivery of visually damaged products. If your order is found to be damaged or defective, please contact us within 3 business days of delivery and we will resolve the issue as quickly as possible.


If you have any questions or would like to confirm the return eligibility of a product, please contact us at (877) 808-4540 or contactus@adaptivespecialties.com.

For more information, please visit: Client Services